We acknowledge the Traditional Owners and Custodians of the lands across which we live and work. We pay our respects to Elders past, present and emerging, and acknowledge Aboriginal and Torres Strait Islander peoples’ continuing connection – both physical and spiritual – to land, sea and sky.
Improving access to services
Through collaborative co-design, we commission services that improve access to community-focused care and address priority areas such as Aboriginal health, mental health and suicide prevention, chronic conditions, palliative care, and alcohol and other drugs.
Key highlights
48450
+mental health occasions of service provided across region.
29230
+headspace occasions of service provided across region.
14250
+care coordination services and 5,530+ occasions of service provided for 1,020+ Aboriginal people with chronic conditions.
9020
+occasions of service for 670+ people with alcohol and other drug needs.
3950
+occasions of service delivered to 177 individuals recovering from a suicide attempt or crisis through the Next Steps program.
2010
+people assisted by the Medicare Mental Health phoneline.
1200
+Illawarra residents took part in Healthy Cities Australia programs and pop-up events focused on physical activity, nutrition, health education, and community engagement.
1020
+people supported to manage their chronic health conditions through Silverchain’s care coordination program.
600
+people assisted through Primary and Community Care Services social prescribing program.
500
people with osteoarthritis pain found renewed hope through COORDINARE and The Arthritis Movement pain packs.
330
+women assisted by South Eastern NSW Endometriosis and Pelvic Pain Clinic since it opened.
90
+people supported to manage their chronic pain through Grand Pacific Health chronic pain management programs.
In 2024/25 we:
Impact in action
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Welcoming Ministerial visits to our region
We welcomed several key government leaders to our region, highlighting national support for local health initiatives and a strong commitment to enhancing health care access and outcomes.
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Comprehensive support for pelvic pain
A woman experiencing persistent pelvic pain, heavy bleeding, bowel changes, and sleep disturbance was referred to the South Eastern NSW Endometriosis and Pelvic Pain Clinic by her rural GP.
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Expanding access to free healthcare with Street Side Medics
Street Side Medics delivers free, high-quality primary healthcare to vulnerable Australians through fully equipped mobile medical units.
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Leading the way in peer workforce development
South Eastern NSW continues to set the national benchmark in supporting the growth and development of the mental health peer workforce.
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Expanding urgent care options in South Eastern NSW
We continue to work with the Australian and NSW Governments to expand access to urgent care services across the region.
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Free, walk-in mental health support across our region
COORDINARE commissions seven adult mental health services across the region, making it easier for people to access timely, local support when they need it most. These include:
- two Medicare Mental Health Centres in Moruya and Shellharbour.
- five Mental Health Hubs in Bega, Goulburn, Queanbeyan, Shoalhaven, and Wollongong.
These services provide walk-in mental health support for adults experiencing moderate psychological distress – no referral or appointment needed.
